Keep frozen until ready to use. Thaw in refrigerator. Do not microwave. Wash hands, utensils, bowls and working surfaces in hot soapy water after handling. Promptly refrigerate unused portions.
Our food will be shipped fresh frozen to your door. Shipping with insulated boxes with ice packs is safer for you. This will allow you the opportunity to thaw and serve our product at your cat’s convenience.
It might be convenient but microwaving can disturb the delicate, nutritional blend and balance of the ingredients. Thaw in the refrigerator.
For those of you that are in a real hurry to thaw, you can float a container in a sink of warm water at approximately 70 - 75 degrees. Before serving, you can dish out what you need for a meal and warm it to room temperature in a plastic bag by running it briefly under warm water. That will cut your thawing time considerably. Thaw only what you will be using for a few days. I usually serve out about 5- 6 ounces of food per cat per day. For example, if you have three cats and each one is eating around 6 ounces per day you would need to thaw at least one 2 lb container every couple of days.
My guys usually gobble everything up and nothing is left over but for those of you that have critters with leftovers, I would suggest discarding what crumbs might be left after an hour. For some odd reason my guys accept food either cold or warm. Needless to say, I’m not a stickler for throwing out a little leftover food and will leave it out except during warm weather.
Do not leave original containers sitting out. Original containers and their contents should be stored back in the refrigerator and kept chilled until gone. Do not refreeze leftovers.
Please recycle our containers after use.